With the vision of improving efficiencies and processes alike and bringing about project management supremacy, I work as an Assistant Manager with the PMO Capability Hub at KPMG. I provide project management consulting services to the Fortune 500.
A computer science engineer by background, I started my career with Wipro Technologies where I worked with complex enterprise software in the supply chain management (SCM) domain. I have traversed the roles of software developer, tester, supply chain consultant and project lead on i2’s products, all with great success and in style, in my tenure with India’s top software companies like Wipro, JDA Software and Mahindra Satyam. ! In my 8 years long career, I have gained a great deal of experience and expertise on both the traditional (SDLC) and Agile project management philosophies, which now enables me to consult on project management and software development.
A keen learner and entrepreneurial in spirit, I have gained 10 industry certifications around project management, supply chain management and information security:
? PMP (Project Management Professional)
? PMI-ACP (PMI Agile Certified Professional)
? PRINCE2 (PRINCE2 Practitioner)
? ITIL(F) (Information Technology Infrastructure Library Foundation)
? CSM (Certified Scrum Master)
? CSPO (Certified Scrum Product Owner)
? CSCP (Certified Supply Chain Professional)
? CEH (Certified Ethical Hacker)
I believe in setting high standards, building empowered teams and delivering top-class stuff while acting with unyielding integrity and respecting the individual. I have demonstrated high performance at all the organizations I have worked with and won performance awards at Wipro and KPMG.
? Provide project management consulting to Fortune 500 customers ? Responsible for talent Incubation,Processes, Standards & Quality Assurance ? Training SPOC ? Responsible for the following PMO Service Offerings :- Agile PMO, Healthcare PMO, Strategy Management Office ? KGS PMO Lead on CIO Advisory and Technology Enablement Solutions ? Integral contributions towards practice development ? Business Development ? Evangelize best-in-class products such as Clarizen, Confluence and Jira ? Train and mentor associates on PMBOK and KPMG 3PM Methodology ? Create custom solutions on MS Project, Clarizen and MS Excel Engagements: -------------------- ? Project planning for a Form 10 filing and spinoff engagement for an American Industrial Engineering client ? PMO Assessment for a leading US automobile insurance client ? Project Management Maturity Assessment for a mid-sized US Investment Banking firm: Current state analysis, gap analysis and recommendations for improvement
? Contributed significantly in developing the JDA practice through process improvement and maturity, competency building, improving operational efficiency and relationship management. ? Managed the L2/L3 support of Sandisk APS through an onsite – offshore model. ? Reduced the Turn Around Time of tickets by 25% through proper queue management, cross skilling of resources and maintaining a Knowledge Error Database (KEDB)
As Project Lead (June ’09 to May ’10) ? Was responsible for planning, execution, monitoring and reporting of TLC 2.0 project for General Motors ? Was responsible for leading a 6 member team of consultants in ensuring the functional accuracy of the TLC2.0 solution, deploying the TLC2.0 solution at client location, supporting the business users during UAT, and providing post implementation support at client site. ? Was responsible for extensively customizing i2 TM using CIS API on the i2 ABPP studio ? Developed custom workflows for the GM FAP project using the i2 ABPP studio and handled the Shipment creation, domain values, charges, compound services, and voucher creation and processing modules of i2 TM. ? Was responsible for driving project profitability and ensuring customer satisfaction Management of critical metrics like schedule, effort and scope Change Management responsibility for business teams and solution handover to the clients' IT teams ? Business & IT Stakeholder Management in order to ensure the project’s success ? Achieved a schedule deviation of 0% and a cost deviation of -5%. Was rated “Outstanding” for this achievement As SCM Consultant (Feb ’07 to May ’09) ? Process mapping, requirements elicitation, solution design, development and testing of i2 suite of products including i2 DP, i2 DM, i2 MDM and i2 ABPP for global customers ? Conducted package evaluation studies, due diligence, customer workshops ? Respond to RFPs/RFIs and provide solution estimation ? Conducted super user trainings ? Develop POC to demonstrate the capabilities of i2 DM ? Competency building and training of team members ? Received the Feather in My Cap twice for my contribution and was rated “Exceed Expectations”
?Was responsible for defining, stabilizing, monitoring and reporting of L2/L3 support for Sony ?Was responsible for driving project profitability and ensuring customer satisfaction ?Management of critical metrics like TAT, SLA, EPT and BMI ?Incorporation of industry best practices ?Overall SCM solution ownership ?Trained and mentored a colleague to achieve i2 ABPP “Green Belt” level.
I spent my sabbatical in aggressive competency building around Project Management and service management/delivery. I am poised to practice project management by my meticulously study and certifications in different project management methodologies and value systems including PMBOK, PRINCE2, Agile and Scrum. The key certifications I have undertaken in this period include - ? PMP - Project Management Professional ? PMI-ACP - Agile Certified Practitioner ? CSM - Certified Scrum Master ? CSPO - Certified Scrum Prodict Owner ? ITIL(F) - Information Technology Infrastructure Library Foundation ? Master Diploma in Project Planning & Management ? CEH - Certified Ethical Hacker
Project Manager ----------------------- I managed a 3 million dollar(annual) portfolio of healthcare engagements. Our end clients are leading Healthcare providers and institutions in Maryland. I transformed this portfolio from a state of ad-hoc project management to a desired state where the engagements employed structured project management methodology in line with the KPMG 3PM methodology. My good judgment, best-practice integration and diligent efforts brought back to track several engagements which were off-track schedule and cost-wise before. I exercised his decision making and mobilized appropriate and timely corrective and preventive actions that brought the engagements on track. Set up best practices on change management, risk management and deliverable milestone and schedule planning. Client Facing Project Management -------------------------------------------------- PMO responsibilities include: ? Supporting Design, Mobilization and Execution of PMO activities for large projects managing all dimensions of program management ? Supporting multiple work streams to create a centralized PMO organization. ? Developing and maintaining the program management plan, integrated master schedule, and weekly and monthly reporting. ? Identifying the appropriate tools, methods and templates that are required within the centralized organization. ? Developing PMO supporting methodology, SOPs, and artifact templates. ? Engaging with key stakeholders and client subject matter experts. ? Developing program briefings. ? Communication and outreach to program teams. ? Implementing Lessons Learned analysis and Quality Assurance. ? Ensuring PMO services are delivered using best in class practices and methodologies ? Contributing to building PMO proposals and RFPs ? Fully support client projects including administration, organization of project meetings and plans ? Mentor and coach consultants
? Was responsible for defining, stabilizing, monitoring and reporting of L2/L3 support for Sony ? Was responsible for driving project profitability and ensuring customer satisfaction ? Management of critical metrics like TAT, SLA, EPT and BMI ? Incorporation of industry best practices ? Overall SCM solution ownership ? Trained and mentored a colleague to achieve i2 ABPP “Green Belt” level.