• Energetic, servant leader with 20+ year career transcending both technology and business arenas as an innovator and change agent while reporting to mid to senior level executives at F100 to F1000 organizations.
• Consistently excel in IT program and project management, often attaining completion of major initiatives within constraints that have historically proven to be most daunting.
• Substantive experience leading programs involving cutting-edge business software and Web-based application development, SaaS, PaaS - mobile and iPad applications, 3D virtual platforms, data warehousing and integration, global IT operations, device monitoring, data center, network and security operations, clinical IT implementations, health care technology product rollouts, consumer-based financial services initiatives, regulatory compliance and government mandated initiatives.
• Immersed in Agile through three Scrum certifications and experience as an enterprise coach.
Agile Program Manager, Senior Manager with the Advanced Solutions Group reporting to Director, North America - Advanced Solutions Consulting Lead - Agile Center of Excellence Asurion - led initiative as on-site Agile coach and facilitator in Washington, DC area and Nashville, TN. Supported transition to scaled Agile (Daikibo?). Mid-March 2014 through May 2014 Capital One - served as on-site Scrum Master in Dallas, TX area. Supported a comprehensive and significant transition to scaled Agile. September 2013 through mid-March 2014 Cognizant - conducted Agile/Scrum training through web-based presentations and live classroom instruction in Plano, TX, Sterling, VA, Nashville, TN and Basking Ridge, NJ. Audiences included client and Cognizant IT staff, client leadership, and Cognizant new grad-new hires.
Reported to Principal/Program Manager Led internal and vendor technical teams working on an HR tool conversion with new features built in C#, ASP and SQL 2008. Project scope included language translations from English to Madarin, Portuguese and Spanish.
Reported to Manager Information Security Mergers, Acquisitions, and Divestitures Facilitated Information Security team guidance, often utilized some degree of Agile-based project management, through all stages of System Development and Acquisition Life Cycle, within a national not-for-profit health care system. Utilized best practices to expedite organizational IS and IT integration between CHI and new partner organization sites in a timely manner. Projects included a national health plan provider, a regional health insurer, and five acute hospital systems. Conducted solution design and transaction review meetings with network architects, integration support, threat management, governance and compliance personnel and site-based IS and IT resources to correlate work effort.
Reported to Services Director, Data Operations Center Assigned to Global Technology & Operations team: Led cross-functional team working on a EMC Smarts high availability (HA) solution for 500 location U.S. health care company. Coordinated McAfee ePO deployment on 22 servers for UK-based partner and their client. Managed a large-scale inventory and analysis project involving over 286K internal security monitoring devices.
Reported to Director, Business Process and Information Assigned to Health's Specialty IT Solutions team and worked on-site at Cardinal Health's Dublin, OH corporate campus: Coordinated over 40 onshore and offshore employees and contractors for PatientScribe, a mobile (iPad) application integrating oncology treatment information, and eobONE, a web-based legacy financial management tool used at multiple physician practices throughout the U.S.
Reported to Director of IT Responsible for three distinct clinical IT application development and data integration portfolios: Pharmacy management application software development for Long Beach, NY based ChemRX, leading internal and vendor IT teams. Managed development and enhanced functionality for bi-directional electronic interfaces based on industry standards (HL7, NCPDP 10.3/10.6 and ADT) within RPG iSeries and .NET platforms. Implementation manager for EHR (Electronic Health Record) clinical/patient data interface deployed at multiple institutional pharmacies and health care facilities throughout the U.S.
Business development, product development and marketing professional responsible for strategic planning and implementation of clinically-oriented service lines within regulatory and/or reimbursement guidelines for PPS, RUGs, MDS, CPT/HCPC, ICD-9, DRG procedure codes, Medicare and Medicaid program guidelines, and managed care contract terms, in the acute to post-acute patient continuum.
Reported to Director of IT. Assigned to Humana's Innovation Center Coached enterprise IT teams and business owners to adhere to Scrum and Kanban frameworks through use of tracking and metrics tool, VersionOne. Coordinated on-site and distributed internal and vendor teams (.NET, PHP, Ruby on Rails and Python) responsible for web-based consumer-focused wellness initiatives: Humana Foundation’s HEALThE Schools, HumanaVitality’s pedometer program, and B-Cycle with Trek Bicycle Corporation.
Reported to Vice President of Business Development Senior manager responsible for revenue enhancement, clinical, reimbursement, medical records software implementation and training, and operations at 11 health care centers in Western KY. Led regional initiative to deploy and effectively utilize electronic health record (EHR) platform PointClickCare.