Result oriented professional with more than 12 years of versatile experience across diverse organizational verticals;Having good experience in Agile Project & Product Management and Business Analysis in Enterprise Software Development for different domains like Healthcare, Travel & Hospitality, Ecommerce, Finance, Education, HR etc
✪ Over 5 years of experience in Agile, Scrum and Scaled Agile as a Scrum Master / Agile coach
✪ Proven abilities in managing stakeholder interests, business communication; and implementing end-to-end IT solutions in line with core business objectives.
✪ Experienced to manage larger size Team to deliver full-proof Quality Projects within time-line. Exposure to all phases of SDLC. Well conversant with various SDLC methodologies including Agile (Scrum, Extreme Programming), Lean (Kanban).
✪ Transformation engagement involved:
o Agile adoption strategy, Transformation from waterfall to Agile from team to portfolio levels
o Aligning vision & organizational leadership among team-program-portfolio levels
o Agile maturity model
o Communication model
o Executive engagement model
o Agile estimation model
o Consultative discovery and analysis
o Product roadmap planning, Story Mapping & Splitting
o Release planning and tracking
o Making Scrum super successful in cross-cultural set up
o Setting up the culture of continuous improvement
o Coaching, training and presenting to all levels of an organization
o Leading and coaching co-located and distributed teams
o Implementing XP techniques (including BDD, ATDD)
✪ Directing, co-ordination & active participation in various company operations like policies, administration, purchase and HR.

Specialties: Agile Coach • Scrum Master • Program Management
Other Specialties: Stakeholder Communication • Reporting • Planning • Monitoring and Controlling • Risk Management • Change management • Resource Management • Requirement Management • Quality Assurance & Control • Delivery Management •


Automation Anywhere Software Pvt Ltd

January 2014 - September 2015

Program Lead / ScrumMaster

Vadodara , INDIA

✪ Responsible for facilitating the Scrum process, resolving team impediments, shielding the teams from interference, and advocating improved engineering practices including the following; • Keeping the backlog for the area of responsibility groomed. • Leading sprint planning meetings. • Leading daily scrum meetings and providing daily burndowns. • Leading sprint retrospective and demo meetings. • Managing sprint team level risks and issue • Maintain the Scrum team capacity plan, Scrum board, sprint backlog, velocity charts and burn down charts. ✪ Identify & help to remove impediments to the success of the Sprint. ✪ Identify and communicate potential risks to the completion of the Sprints, including resources, costs, and systems. Recommends appropriate solutions. ✪ Protect Scrum framework from improper modification by the Scrum team. ✪ Manage the changes; ensuring each proposed change goes through a systematic impact analysis and is effectively communicated to stakeholder. ✪ Lead the team to be accountable for the commitments they make. ✪ Ensure the scrum process is understood and followed. Ensure and foster a collaborative culture within the team (instead of the traditional command and control activities). ✪ Support and partner with the Product Owners. Ensure consistent, frequent and clear communication. ✪ Teach the business how to maximize ROI and meet objectives through scrum. Continually look for ways to improve software delivery. ✪ Drive the team to improve their engineering practices and tools so that each increment of functionality is potentially shippable. ✪ Responsible to ensure that all team members follow SDLC processes so that code meets business requirements, company standards, and quality expectations.

BitTech Systems Pvt Ltd

March 2012 - November 2013

Chief Operating Officer / Project Manager(Scrum Master)

Ahmedabad , INDIA

In a short span of 1yr, I have been promoted to COO along with Project Manager; manages all projects/portfolio across organization, reporting to CEO. My major roles & responsibilities includes ✪ Implemented, monitor Agile-Scrum processes at Enterprise level. ✪ Guide the team and organization on how to use Agile/Scrum practices and values to delight customers ✪ Remove impediments or guide the team to remove impediments ✪ Guide the team on how to get the most out of self-organization ✪ Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization ✪ Facilitate getting the work done without coercion, assigning, or dictating the work; and ensuring conflict resolution. ✪ Support and collaborate with the Product Owner, especially with respect to grooming and maintaining the product backlog. ✪ Provide all support to the team using a servant leadership style whenever possible, and leading by example ✪ Try to be the first to notice differences and issues as they arise and elevate them; still persist the issues then try to solve as a management person as well. ✪ Management reporting on the progress of the scrum team ✪ Organization level initiatives like Administration, Recruitment, Purchase, Finance etc that allows the company to run effectively and efficiently, within budget. ✪ Active member of Process Improvement Group.

BitTech Systems Pvt Ltd

April 2011 - March 2012

Project Manager

Ahmedabad , INDIA

✪ Involve in requirement gathering, creating project plan, WBS and estimation, project schedule & budgeting, task and resource allocation, monitoring and tracking, change request management, risk analysis and Tracking project cost. ✪ Handling projects within the constraints of scope, quality, time and cost to deliver specified requirements. ✪ Develop and review estimates and assumptions for the project’s schedule,effort and cost using best practices and past experience. The resulting estimates account for all activities in the project scope, including project management and application development tasks,software quality assurance reviews, and vendor & contract management activities. ✪ Define team member roles & expectations, and ensure timely feedback. Ensure that project resources receive any necessary training. ✪ Measure and monitor progress at clearly defined points in the process to ensure that the project is delivered on time, within budget, and that it meets or exceeds expectations. Make adjustments as necessary. ✪Define the project iterations strategy. Manage and evaluate iterations. Prepare and maintain project plans as the project progresses. Develop and manage project budgets. ✪Identify and communicate effectively with stakeholders. Track and report project progress (including realistic forecasts of final target positions). ✪Document, obtain approval and track all changes to project parameters. Manage tradeoffs between scope, quality,time and cost. Ensure all project requirements and or objectives are properly documented. ✪Identify and document project risks.Develop and execute appropriate mitigation plans. Escalate issues to the next level of management. ✪Close all project documentation and archive appropriate records. Have good knowledge and experience with project management tools and techniques. ✪Preparing weekly status report including major milestone delivered and obtaining client feedback periodically. ✪Active member of Process Improvement Group.

Avani Cimcon Technologies Inc

September 2010 - March 2011

Sr.Business Analyst

Ahemdabad , INDIA

✪ Gathering business requirement, documentation and process flow. Documentation of SDLC through business process/analysis ✪ Study business process and business knowledge, simultaneously to work closely with business user to collect, understand and analyze business requirement. Key interface between software development team and business users ✪ Work closely with project managers to drive project forward. Develop team competencies by educating client's business requirement. ✪ Prepare Functional specifications and test plans along with data analysis skill.

Melltech India Pvt. Ltd.

October 2008 - August 2010

Sr. Business Analyst

Gurgaon , INDIA

✪ Liaising with offshore stakeholders to gather requirements, analyzing and validating the requirements. Assisting in Project Management, Project Documentation, Hiring Skill Resource, Technical Facility Provide to Resource, Project Cost Management, MIS Reporting. ✪ Preparing Project Documentations like BRD, FSD, feature list with time estimation etc. Test the modules with QA team. Monitoring bidding analysis for bidding portals (Guru & Elance). ✪ Worked on different Industry Vertical Projects: eCommerce Solution, 3D Animation, Live Streaming, Hospital Management, Travel, Fashion, Flash Game, Information & Social Networking websites, and many more


May 2008 - September 2008

Web Developer

Ahmedabad , INDIA

✪ Interact with offshore Clients to give demo and understand client requirement for Oracle Siebel On Demand CRM ✪ Develop customize web-services on Java, J2EE for “Oracle Siebel On Demand” CRM. ✪ Worked on website maintenance in PHP, JSP and yahoo store development.

Om iTech Software Pvt Ltd

December 2006 - April 2008

Software Engineer

Rajkot , INDIA

1. Development & maintenance eCommerce web based projects on open source like PHP, MySQL, Joomla, Wordpress & Shopping Cart 2. Development of customize Java Swing based Desktop Application projects. 3. Understand client requirement, Give demo with sales team

Ingram Micro India Pvt Ltd

September 2005 - December 2006

Sr.Associate Sales

Ahmedabad , INDIA

Kevin Process Technologies Pvt Ltd

September 2004 - August 2005

Executive - Project

Ahmedabad , INDIA



  • Agile Project Management
  • IT Service Management
  • Program Management
  • Web Development
  • Process Engineering
  • IT Service Delivery
  • Project Management
  • MySQL
  • Project Planning
  • PMO
  • Scrum
  • Testing
  • Requirements Gathering
  • E-commerce
  • Product Management
  • Quality Assurance
  • Java
  • PHP
  • Web Services
  • Agile Methodologies
  • Business Analysis
  • Business Process
  • CRM
  • Software Development


  • University of Mumbai

    B.E, Electronics

  • The Indian Institute of Business Management & Studies (IIBMS)

    MBA, IT & Project Management

  • Bhartiya Vidya Bhavan's Rajendra Prasad Institute of Management & Communication

    PGDM, Post Graduate Diploma in Marketing & Sales Management


  • Prince2 Pratitioner
  • ITIL V2011
  • Project Management
  • Java Programming (SCJP5.5)
  • Certificate Oracle8i
  • Scaled Agile Framework Agilist
  • Agile Certified Practitioner
  • Agile Project Management
  • Certified ScrumMaster CSM
  • Scrum Fundamentals Certification (SFC)
  • International Scrum Master Foundation Certification
  • Six Sigma Green Belt