A technology professional with solid experience managing enterprise implementations since 1992.A great believer in pre-consulting (Whereby you hire someone like me to procure and do initial analysis before hiring anyone other big consultancy)Leading on many designing/re-engineering processes, workflows and technology solutions for systems and networks. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.
A strong people manager and mentor, which develops and manages people to deliver value-for-money IT and digital services being the made advisor to CXO's on IT Strategy.A qualified PRINCE2 practitioner providing simple project management skills to any project an avid user of the One Page Project Management tool.
I have the added advantage of a military background which demonstrates the understanding of the importance of the team approach and understanding people and creating a great performing team.
The insight to see the bigger picture and understand the objectives of an organisation, and how technology can assist and support these aims, giving benefits realisation to any organisation.I look where I can to formulate and shape the corporate IT strategy and ensure that it adds value by supporting business strategies and objectives, achieving competitive advantage and solid ROI business cases.
-->Key Skills in the following areas:-
Database Architecture, Change Management, IT Business Strategy,
Service Management, Software Development, Exploitation of technology,
Master Data Management, Digital Transformation, Business & Technology Transformation and Sourcing,CXO Advisory, Compliance, Post Merger Integration, Transformational Programme Delivery, IS Organisational Effectiveness, Business and IT Strategy, IT Governance, Operating Model Design and Strategic Sourcing, IT Performance Management, IT Service Management and Delivery, Innovation
By taking the time to get a better appreciation of your business, culture, and IT requirements, we aim to deliver a fast, high quality, and value for money services. We provide a full business analysis service and programme and project management with clear objective delivery to the highest standards. The provision of a quality service is really at the heart of everything we do, putting you the customer first is paramount. Lets us take care of your business analysis and project management needs so you can concentrate on the bigger picture.
Providing Mabey Hire with IT consultancy Data Analysis, IT Strategic, selection, procurement and project management of an Organisational Wide Business Intelligence suite to allow analysis, budgetary forecasting and business planning giving Mabey Hire an effective boost and increased cost and time saving across all Depots and Head office departments. Assisting in the integration and analysis of Microsoft Dynamics GP and Mabey Hire's inspHIRE ERP system to provide key financial reporting and budget forecasting across the business within the BI tool. Diagnostic analysis of Dynamics CRM 2013 and customisation of entities for Sales teams.
Senior Project Delivery Manager with responsibility for the Analysis/Development/Testing teams and 3rd party supplier management. Providing steering board with clear budgetary financial, milestone updates and reporting any deviance from process providing clear issue and risk management. Clear governance and controls embedded within an Agile based development processes implemented which increased velocity and throughput across the teams. Agile coach to Scrum Master and Product owner.
Managed IT team covering 1st and 2/3rd line support on all desktop and hardware configurations, responsible for recruitment, supervision and appraisals in various locations. Led on the migration of Windows 98 to windows xp and server based Active Directory structures. Led on the implementation of remote VPN connections and ADSL systems for remote workers. Implemented network virus protection and employee acceptable use policy. Took the lead on remote support for International offices (Canada/Belfast) Led the successful integration of convergent networks during merger with Commpro/TCI using business analysis skills and data architectural skilks, system design and enterprise modelling for a successful integration. Managed an IT Team direct report to Chief Operating Officer Led on the installation of Win2000/03 Servers and SQL 2000 Server and upgrades to SQL 2005.
Overall responsibility of the supervision and appraisals of all IT staff team and project staff. Management of the support Helpdesk, covering hardware and software support to bring about a enhanced internal service level agreement and increasing satisfaction levels across all homes utilising virtualisation and cloud based computing services. Citrix server farm and thin client rollout across multi sited user base. Developed, implemented and reviewed information systems strategy for the company which with brought about many operational changes alongside CQC regulation enhancements resulting on quality management project, scoping and definition and procurement of 3rd party software. Project managed an Office 2007 rollout with a team of contractors and internal IT staff, which brought about efficiencies in process and procedures throughout the company. Implementation of full corporate WAN project using VPN SDSL/ADSL connections from multi ISDN to ADSL connections, reducing the business overheads. Project managed the on-going organisational development projects using PRINCE2 and operated as project management mentor to the whole organisation using the One Page Project Management Tool. Managed development team developing applications to enhance care delivery and refine organisational processes. Led on the project management of new company website www.sheffcare.co.uk managing a project team and external contractors to develop a content management system allowing internal staff to take ownership of the website content.
G4S Government and Outsource have successfully won a five year contract to deliver the Child Maintenance Options service for the Department of Work and Pensions (DWP) at its new call centre located in Rotherham. The contract required the delivery of an integrated telephony and Dynamics CRM system that provided a platform to run a 120 seat operator call centre environment. Senior IT project manager delivering project wide IT project management. Providing project board with clear financial and milestone updates and reporting any deviance from process with clear issue and risk management. Lead on UAT process, design and testing in Agile sprints for CRM Development to deployment. Successful IT architecture design and final implementation. Providing IT Support after go live highlighting snags and issues for escalation to suppliers. Working with DWP Security and Information Assurance teams towards ISO 27001 compliance. See here how the project was under time pressure and complex integrations and continues to go onward and take all the additional loads by good design and management.