Senior Project Manager and Agile Coach
San Francisco Bay Area ,
Proud to be with a company that has volunteered 1 Million hours to communities around the World. This is SALESFORCE !!!!
I like to Provide best in class agile coaching and training to our innovative teams at Salesforce.
Project Manager / Agile Coach- Embedded Software Development | World Wide Product Development Center
Provide technical leadership and management for 18 onsite and offshore software engineers.
Provide technical expertise in all phases of software development projects.
Assist engineers with technical solutions related to electronic control modules.
Conduct extensive Project Engineering activities including develop metrics reports, reviews and audits of supplier validation plans, reviewing specifications, and coordinating multiple activities among Engineering, Manufacturing, and other company platforms.
Manage resolutions of field issues, defects investigations, root cause analysis, and implementation of short and long term corrective actions.
Create project plans and Work Breakdown Structure based on PMI standards.
Provide timely software releases to marketing, manufacturing, quality, dealerships, supply management, and Product Verification & Validation organization.
Participate in critical FMEA on various subsystems design within the software assembly and help identify Critical to Quality (CTQ) functions, resulting in improve software quality, reduce warranty cost and increase customer satisfaction.
Define project scope, budget, and resource requirement.
Champion and participate in 6-Sigma teams to create value improvement projects and evaluate cost saving solutions for existing and future project plan.
Utilize several Project Management tools and templates for project planning and tracking.
Ford Motor Company
Software Engineer | Team Leader Web Applications
Developed web applications designed to provide Powertrain Control Emission Diagnostic (PCED) for Ford and Mazda technicians across North America and Europe.
Substantially reduced hotline operating cost by providing Ford technicians with enhanced and more accurate online diagnostic capabilities.
Invented new way to communicate with Ford vehicle by creating the first web application tool to perform data acquisition and dynamic rendering of HTML to track test progress.
Worked as the point of contact for field issues raised via Ford Hotline Support Center.
Ford Motor Company
Systems Analyst | Production Plant Support
Maintained the integrity of the platform systems and provided 24 hours software support and incident resolutions for Ford North American production plants.
? Managed software releases and provided 24*7 production supports for the IT suite of applications.
? Resolved over 200 application change requests from customers and achieved 100% on-time resolution which exceeded our SLA.
? Reduced number of customer calls to the call centre by 25% by simplifying processes, reducing redundancy, and drive discipline.
? Implemented, tested, and delivered over 225 software enhancement of high priority applications.
? Improved software delivery time by 40% and reduced incidents by 15% by creating new software release process to the IT plants.
? Collaborated with developers and provided customers with incremental deliverables, test plans and integration testing; facilitated system validation and provided signoff to release production software.
Ford Motor Company
Product Development Engineer | Hybrid Vehicle
Developed, tested, and released Real-Time embedded software applications for the Hybrid vehicle High Voltage Battery Energy and Battery Pack Sensing Control Modules using C, CAN, and FNOS.
Reduced software testing time by 75% by creating automated testing framework and tool using Python scripting language.
Decreased software defects by 85% and created more robust application by resolving and correcting over 150 software defects within a 6 month time frame.
Authored functional design, architectural flow design, and software requirement documents.
Planned and executed experimental software releases to facilitate testing and verification.
Created data acquisition software components and performed signal processing, signal filtering, and A/D data conversion.
Used diagnostic and debugging tools for testing applications on the HIL and acquired experience in using Oscilloscopes, Logical Analyzers, and trace debuggers.
Ford Motor Company
Software Engineer | World Wide Diagnostic
Designed and implemented key diagnostic software applications for WDS® system to diagnose drivability issues for Ford, Jaguar and Mazda vehicles across North America and Europe.
Designed and developed vehicle identification strategy encompassing the complexities of ECU module communication variations over 4 years of global vehicle production.
Substantially reduced Ford Warranty cost by providing enhanced diagnostic capabilities and reducing the time it takes to diagnose a drivability problem.
Reduced software defects in diagnostic application tools by successfully following the timeline process and completing all design reviews, code reviews, and performed unit and integrated testing.
Completed all designated projects for the planned release on time and within budget.
Successfully worked with suppliers to identify and replicate incidents found by the customers.
Reduced company future cost in excess of $1,000,000 by fostering innovation and creating the first Ford Software application to reprogram the Microcontroller.
Demonstrated understanding of Software Development Life Cycle by running successful projects and substantially reduce software defects.
Generated work plans for the teams and tracked actual vs. planned timing, resulting in all designated tools for the planned release completed on time and within budget.