Project Manager and Agile Coach
Nicholas Sibson Ltd
Program & Project Manager, Scrum Master and Agile Coach
Contract Program/Project Manager using Agile & Scrum methods and practices for fast and successful software development and deployment.
2012 October - 2013 February
Program Manager, Origin Mobile and Social
Program Manager for the Origin Mobile and Social development within EA Digital Platform, in London. Working with 18 developers and testers and a Test Manager, was able to deliver the Minimum Viable Product into the production environment, drove the enhancement to the base product and re-organised the teams to streamline the approach. Also responsible for the product roadmap planning.
For strategic reasons EA has outsourced the future development and maintenance of Origin M&S, resulting in off-shoring of the work. I worked on the successful handover to the new team.
Ford Motor Company
2002 October - 2007 February
Project Manager Warranty 04/05 to 02/07
Developed the use of bar-codes for the European warranty parts returns systems “PEARS”
Moved all European ‘direct input’ dealers onto a common version of the warranty claims management software provided by Ford Europe (GWE).
Project Manager CRM 10/02 to 03/05
Managed the external team responsible for the operation and development of Ford’s online CRM database eCupid. During this time I improved system reliability whilst reducing team size, introduced a load balanced solution and improved development productivity.
2010 November - 2011 June
Managed 6 project managers, delivering 9 projects, using dispersed teams in UK, India and various locations in Finland. All projects delivered within months and 6 were completed by mid year. All teams successfully migrated to Scrum Framework processes I helped to develop.
Business Planning Manager
Responsible for Europe-wide planning activities and KPI’s, Achieved the annual IT systems reduction targets from 2007 to 2009. Responsible for organising key European IT reviews, including a European performance review held in Moscow for the global IT directors
European Project Lead for the global “Request to Pay” project from Aug 08
Centre of Expertise and European lead for the “Information Lifecycle Management” (ILM - Compliance and E-Discovery process) from 2007 to 2010. I reduced the annual ILM program duration from 12 to 6 months across Europe, (including 55,000 staff)
Senior Program Manager
Project Manager, Agile Coach and Scrum Master
From Dec 13 to Feb 14: Working in BI/CRM for UK betting and gaming company. Ran the Stabilisation project phase for their Oracle based data warehouse. Validation and reconciliation of end to end processes from ETL to business presentation, and performance improvements to meet business targets. Working with onshore/off-shore team. Good agile testing practices leading to fast delivery, with high quality.
From Jun to Oct 13: Changed a Proof of Concept phase into an agile (scrum) delivery project for a company that was redeveloping its core technologies for the education market in the UK and beyond.
Working with an off-shore team, and the in-house client experts.
Also involved in pre-sales and projects in the retail, travel and telecoms sectors.
1985 July - 2002 September
Program and Project Manager, Business Analyst
Worked in various business sectors including banking (Sumitomo, Standard Chartered and Chemical banks), petrochemicals (BP and Schlumberger), publishing (United Business Media and Miller Freeman), logistics (DHL & TDG), advertising (Cooper Markets and Grass Roots),
Nicholas Sibson Ltd
Project Manager / SCRUM Master
Assignment to introduce Agile Scrum processes into a highly waterfall oriented publishing company.
Project Manager - Net Promoter Score
Put back on track the business critical Net Promoter Score development project, including improvements to the infrastructure design, which provides data capture, processing & Qlikview reporting functionality. I managed the diverse and virtual team development team located in Finland, UK and India, and developed new processes based on the Scrum Framework