I specialise working with System Integrators, Captives, Start-Up Organisations and Individuals to help them become more effective. This typically means training, coaching and consulting in Agile & Lean methods, enabling Engineering / DevOps practices & tools as well as latest Ecommerce and Digital technologies. I am currently based out of Gurgaon, India but travel extensively to work closely with teams I am engaged with.
I have spent about two decades in the IT industry discovering technology and then applying it for success of various software applications and products. In the process have researched and experimented with various Agile and Lean methods – DSDM, XP, Scrum, Kanban, SAFe, LeSS, DAD while delivering digital solutions in ecommerce, data analytics, marketing, investment management, travel, telecom and self service domains using open source and commercial technologies.
Have succeeded a lot of times, got recognitions, growth and awards but also failed a few times when the experiments did not go quite well. Both have been quite rewarding as the focus has been to learn quickly and adapt to deliver real outcomes.
So if you are,
• About to kick off or in the middle of your Digital transformation journey where I have spent a lot of time on the shop floor with developers as well as in board rooms visioning, strategising digital flagship products, and are looking for a creative technologist to reap digital benefits;
• Or struggling with achieving business outcomes like reduced concept to cash lead time, from your Lean, Agile, Engineering, DevOps investments and looking for help from someone who can not only train and coach but at the same time who can roll up his sleeves and execute with your team(s);
• Or just need help in product definition and architecting end-end web & mobile solutions from fuzzy business ideas, creating emergent agile architectures sliced correctly to deliver solutions incrementally
Working with GIC (Global In-House Centres) / captive organisations, start-ups and system integrators to help them transform team(s) mindset, mechanics, measures and tools to develop and execute to a faster and more responsive delivery model. Also engaging with companies to help harness latest technologies and tools in all areas Digital (e-commerce, content, marketing, mobility, analytics), Engineering and DevOps.
Working with various delivery teams helping them improve agility by enhancing existing and applying new Lean, XP and Scrum practices. Also helping with technology delivery teams on DevOps, legacy applications and new digital online presence.
Provided technology and Agile leadership across various commerce, self service media and telecom programs. Championed adoption of Agile based customized delivery model across various delivery programs. Was responsible for running workshops with the clients, developing business vision, roadmap, technology strategy, solution architectures and communicating to key stakeholders including CxO level executives.
Coaching, training and consulting various Tesco HSC retail delivery directorates and cells on Agile & Lean principles using Value Flow Quality (www.valueflowquality.com). Consulting and guiding delivery process and measurement using practices and techniques from Scrum, Kanban and SAFe.
Worked as an Agile Coach and a Senior Technology Consultant heading delivery architecture function for retail organization in India. Worked on modernizing retail web and mobile solution architecture, application engineering, development best practices and also Agile transformation from DSDM to Scrum based delivery method. Led a team of delivery architects and also managed a few vendors for outsourced delivery projects.
Heading a group of senior technical architects, leading retail programs comprising regulatory, enhancements & other projects introducing new financial products like retail pensions and customized bundled and unbundled mutual fund offerings . Establishing development metrics, improving engineering practices and tooling to monitor compliance and improve delivery productivity & quality. Also helping other programs adopt and scale Agile adoption.
Led Enterprise Web Technology & Agile Delivery Consulting Practice in the European region. Led a team of scrum masters & architects, overseeing solution architecture and Agile based delivery of portal, content management and ecommerce implementations. Ran multiple pre-sales engagements in Europe collaborating and working with other technology teams and business verticals
Leading delivery for various Agile programs, developing end to end architecture for e-commerce solutions and running sales pursuits for various European commerce, digital marketing and system integration (ETL, Business Intelligence and Data Visualisation) programs. Agile SME across the business unit helping set up and transform deliveries using Agile methods specifically Sapient Approach, Scrum and Kanban. Also leading and managing a group of Technology Senior Managers and Directors for European distributed delivery team(s).
Played a key role as Agile coach and later Scrums of Scrums Master in transforming a waterfall based 2 to 3 release an year delivery process to Scrum based distributed delivery model with about 10 scrum teams across three countries and 10-12 releases in an year.
Online BSS portal application serving end clients' sales, self service, provisioning & reporting needs. Involved interfacing with third party enterprise systems like BT Openreach and integrating with a lot of internal legacy systems using a SOA architecture. A fairly simple & scalable open source frameworks based solution supported by an Agile team structure and practices, delivering change into production almost every month.
Extremely busy high throughput online news & media application serving a few million users extremely feature rich built using Portal and CMS technologies, interfacing with a lot of third parties and internal content and data stores.
Extremely high page view per day online news application for a large UK news house using publishing content management system aggregating content from an in-house legacy publication application, external feeds and internal data stores. Innovative search and archiving solution including targeted advertising, personalization, behavioral search and detailed web analytics. This was delivered via a customized Agile method - combining Scrum, RUP, Lean and XP
Portal & E-commerce integration blueprint for a Greenfield online BSS application for a large UK based Telco. This was designed using end to end Oracle stack including Web Centre, Fusion MIddleware, ATG and TIBCO as the ESB based on multi-tier web ( using Oracle Web Centre and UCMS), EBO and SOA paradigms. The delivery and team were structure on a Scrum based Agile delivery factory model.