Project Manager/Scrum Master with more than a decade of experience across diverse domains like banking, insurance, US healthcare and travel domains.
Executed and managed projects of medium to high complexity across platforms like mainframes, CICS, IMS, .NET, JAVA, MS Dynamics AX, Siebel CRM.
Certified domain expert in US Healthcare and banking with in-depth practical exposure to payments(SWIFT messaging), AML, OFAC, Payer, Provider setups, Claims processing, Healthcare Frauds, RCM, ICD-10, HIPAA 5010, EDI, X.12, X.25, HL7
Well versed with quality standards like CMMI, LEAN, 6s(DMAIC), KANO, Kaizen.
Served as Scrum Master/Agile Coach for multiple projects. Involved extensively in agile transformation, governance and cadence setup, metrics definition, designing and conducting workshops for cultural, process, delivery and change agility at portfolio and organization level.
Quality SPOC for entire BU, mentoring, innovating, leveraging existing tools and proposing and implementing new solutions for efficiency gain at organization level.