Agile Coach - Working with project teams and customer for implementation of Agile Ceremonies and Processes. Coaching and Training Product Owners, Scrum Masters and Scrum Teams for aligning them to work in Agile Way. Conduct Assessment at regular intervals to uncover gaps in Agile process and track actions to closure.
Lean Coach and Consultant - Supporting Projects with implementation of Lean and identification of opportunities for continuous improvement through mind mapping and brainstorming. Identifying and Planning for Right Tools and Tenets for implementation to get quantitative improvement in the opportunities identified. Conducting lean trainings and enabling teams for lean implementation.
Development and Sustenance of Telecom Protocols Testing Tools & Applications for Nortel Meridian PBX and DMS-100 switch in C++, Java, JavaCC and Perl. Support and Installation of Telecom Protocol Testing Platforms in Turkey, UK and Bangalore Nortel Labs. Design and Development of SIP Server Testing Tool and Framework.
and Project/Program Manager of Avaya IP Phones/Application Testing Teams, NEC Sphere-PBX for multiple releases and Calabrio FPP project.
Specialties: Telecom Protocol Testing Tool Framework Development.
Lab Deployment of Automation Platforms.
Project Management of IP-Phones/PBX Testing and QA Team.
Evaluation of projects and checking suitability of Agile Implementation Training Scrum Team and Customer on Agile Practices thus building Agile Competency Clarifying, Explaining and helping implement Agile Roles and Ceremonies on the ground Requirements collation and configuration of collaboration tools like RTC Regular Agile Assessment for identification of Gaps and identifying actions to eliminate them KPI Definition and measurement using RTC Continuous Coaching and Support to the team to ensure they are on transformation road towards Agile Way of Working.
Significant highlights for the above Tenure: Lean consultant and coach to various projects at Wipro-PDC and MDC, supporting them to identify appropriate lean objective, lean tools and tenets. As well help to implement those tools and tenets, helping them achieve the requisite lean goal. Lean implementation, Intervention and Consultancy done in BT Open reach testing project, Uninor, Avaya ACM, SFR, Magyar Telecom, Vodafone and Other Projects. Optimisation FTE’s of BT Open reach team from 400+ to 270 without impacting cost and quality. Automation, Lattix, OA, DSM, Visual Control tools used to make impact on the projects. Completely revamping lean implementation at Pune location and bringing it in league of the other out locations with respect to Project coverage, Tools and Tenets Coverage and Benefits contribution. Assessment and closure of Lean Implemented at Pune -- Total number of lean projects successfully assessed/audited and closed from Year 09, 10, and 11 increased from 5, 6, and 21 respectively. Conducted multiple full day trainings on Lean at Pune Location covering 250+ Team members from May 2010 till date. Received Excellent Contribution Award for relentless efforts in demonstrating OA(Orthogonal Array) and DSM Usage, Benefits and Contribution in Multiple Program Intervention in 2009-10 Lean Coach Certified in 2011 Content Creation for self learning and support for internal branding of Lean.
• Finalized SOW (Scope of Work) agreement with customer and ensuring it is signed and agreed before start of release or project • Created and Finalized SLA (Service Level Agreement) document based on Customer Inputs and ensuring service is maintained at the agreed level using metrics based approach. • Vendor evaluation to purchase right hardware and software required for the project. Interacted with different vendors for Lab Infrastructure (Network), AC, Furniture and Equipments. • Helped customer to evaluate and finalize vendor for the required testing hardware. • Interviewed and selected Project Managers, Leads and team members required for the project and trained, groomed them appropriately for contributing on the project • Interfaced with Multiple Customer Managers and planned various releases based on estimates and metrics from similar projects • Planned and procured required HW and SW for various releases/projects. • Tracked and Reviewed work-items and deliverables on daily and weekly basis with each Project Manager/Lead. • Handled customer escalations and issues reported. • Provided updates to Customer Manager through Weekly status reports and Meetings for each project • Provided and Presented Quarterly status and operational reports to Key Stake holders on Customer Side (Director Level) and Management • Supported end customer deployment of patches and releases in US and India. • Ensured Quality of deliverables through internal Reviews, Audits and Checks • Driven Productivity improvement initiatives through LEAN activities • Driven VOIP certifications and Hallmark initiatives for the team to enhance technical skills • People Management – Addressed people issues and concerns, planned career growth of team members and leads. Motivated team members through rewards and recognition • Initiated and Driven Knowledge Management across the teams
Significant highlights Handled Project Management for Indian Rayon White Cement Plant. Worked in various departments like Marketing, Purchasing etc. Instrumental in Budgeting, Preparation of Techno – commercial Bids, Preparation of contract agreements, Finalization of Technical specifications with the customers, and Dues collection. Involved in supporting Cement Plant Design Team, Worked on designing Heat Exchangers, Ball Mills.
OPEN-SOURCE VOIP SOLUTION DISPLAY in TECHFORUM-2005 Tech Event and BAGGED THE BEST OPEN-SOURCE VOIP SOLUTION DISPLAY in TECHFORUM-2005 Tech Event. Telecom COE Internal Project of SIP Testing Tool, SIP Framework Enhancement, Open source VOIP Lab setup. November 2003 – Till October 2004 – 1 Year; Enhancement, Maintenance and Sustenance of Testing Tools.; I Worked for Wipro-Nortel Lab on Automation Platform Maintenance, Enhancements for various client specific tools in C++ and Java languages. Worked on supporting various Telecom protocols to ensure they are supported and provided to the Test Execution Engineers to write test cases for testing those protocols on the Nortel DMS-100 and Meridian switches. Significant Highlights during the above Tenure: Understanding and testing implementation of various features like Autodial, Call Forward etc. Studying of various protocol specifications and its variants like ISUP, PRI and implementation of the same on the testing tool platform. Study of the existing client tools, installations, setups, code and implementation. Key role as Independent contributor and as lead at the later part of the Tenure. Worked as Lab Support Engineer at various client sites in UK and Istanbul and Successfully transitioned the Automation Lab from UK to India (Bangalore). And setup the same at Wipro-Nortel Premises locally. Used JavaCC and Java for enhancement and sustenance of client tools. Supported MAP, IS41 (GSM and CDMA) protocols and its variants on the client specific tools (CATT). Mentored and trained various team members on the Client Tools, Setups and code. WON MULTIPLE TAZ AWARDS from Project Manager for contribution to KEY DELIVERABLES.
Performed role of Project Manager for VOIP Phones System Verification. Significant highlights for the above Tenure: Establishing of teams for the given project. Customer Interfacing. Planning and Estimating for the given work-items and negotiating with Customer. Proposing and Driving Value Adds like LEAN project etc. Tracking progress on different releases and ensuring them on track. Performing appraisals and rewarding appropriate individuals. Guiding Team members for proposals, ideas and presentations. Productivity improvement through LEAN tenets. Proposing SLA Norms to customer for Testing Activities. Handling external ISO Auditors and CMMI Assessors. Performing Internal ISO Audits for other projects.
Significant highlights for the above Tenure: Establishing of team and Lab for the project. Understanding the client testing requirements and interacting with vendors, internal department, and team for establishing the testing lab. Customer Interfacing. Planning and Estimating for the given work-items along with client. Tracking progress test execution and planning and ensuring them on track. Performing appraisals and rewarding appropriate individuals. Handling People issues and resolving them. Providing inputs as well as working for proposals, ideas and presentations within Organisation. Proposing SLA Norms to customer for Testing Activities. Ensuring SOW (Scope of Work) is updated and maintained for the Project. Providing and discussing weekly and monthly status to client and Management.