Using Scrum for non-product or service based activities such as cloud hosting

Hi, I was previously working in a software development firm practicing Scrum. Recently I have changed jobs and I am now working in a company whose main area of activity is cloud computing. The company mainly offers hosting services - SaaS, and setting up firewalls for clients. The management wants to implement Agile here and that is where my main problem lies - I have no idea how to implement Agile in a SaaS environment. I am supposed to function as a PO. So, how do I design the PB? How should stories be created and sprints designed? Is there any reference material explaining how to do this? Thanking you in advance.

Posted By - Jhon