Working as a Lead Business Analyst for enterprise wide applications and specialising in Team management, ERP/CRM/SCM implementation and Cloud Computing. Interest in complex problem solutions , process simplification and optimisation through application of lean and six sigma concepts.
Collect and collate the business requirements of different client businesses and providing a practical solution, to map it to the collaborate tool used by and for client people. The collaborate tool is an ERP application whose IP is held by client. Responsible for requirement gathering, feasibility study, training, testing, project analysis and mapping all those requirements into feasible solutions in the ERP tool. Identify problems, research alternatives, prepare presentations, drive solutions, test to confirm, gain consensus, and implement solutions from multiple modules for different client Business. Effectively document and communicate complex process and data flow situations – through the use of process flow diagrams, data flow diagrams/ERDs and system overview diagrams, simulations, business scenarios, etc. Committed to high ethical standards. Consumer, shareholder and employee focused. Strong knowledge in full project life cycle and SDLC from inception to post implementation.
Gained proficiency in .NET and C#
Worked on NGN systems , softswitch technology and HTML/DHTML/Flash