PROFILE

SUMMARY

AGILE SPECIALIST - SCRUM MASTER – PROJECT MANAGER

A Certified Agile & Project Management specialist. Extensive hands-on experience with large & small projects as Scrum Master, Coach & Development Manager, guiding on/offshore developers, testers, analysts, Product Owners & other stakeholders. Skilled at team building & workshop facilitation (User Story, Estimation, Agile Games). Expert in the use & customization of Agile tools (JIRA, Rally & others), planning tools (Project etc) & techniques to create & manage backlogs, plans, budgets, status reports, risks, releases, metrics & tasks. Extensive prior experience of planning & managing both Waterfall & Iterative methodology projects through the full life-cycle with board level reporting & presentations and guiding teams to migrate to Agile methodologies. Software Engineering background- comfortable with Test Driven Development, Automated Testing, Continuous Integration, LEAN and XP practices.

EXPERIENCE

Freelance

2006 October - 2011 October

Scrum Master, Project Manager, EPM Tool specialist.

Europe , FRANCE

Freelance specialist in Project Management & Enterprise Project Management tools on assignments for a variety of clients. • Consultancy in Sharepoint, Microsoft Project & Project Server 2007. Customisation of UI, dashboards and project tracking & reporting. • Project Manager for a Financial Analytics & Reporting solutions client active worldwide. Managed UK, Benelux & India based teams of developers, analysts, testers & support staff producing software to support the UK FSA's IRR, COREP, FINREP, Basel II & Bank of England reporting. Successfully re-organized & re-motivated the development team to produce frequent, higher quality releases & greatly improve customer satisfaction.

Capgemini Consulting

2005 March - 2006 July

Consulting Manager (CRM) - Agile Project Manager

London , UNITED KINGDOM

Retail | 14 months | Budget: > $2M | Team: 7 onshore , 5 offshore | Agile in PRINCE 2 Led from bid & concept to go-live of a Customer Loyalty card project developed in Siebel CRM, .NET & Java POS systems. Major UK retail client. Also acted as initial Bid Manager, CRM Requirements Analyst & performed hands-on Siebel customizations. Agile Project Management and Scrum training.

Siebel Systems

2001 March - 2003 October

Technical Account Manager

BENELUX , UNITED KINGDOM

12 Projects – Pharma, Banking, Insurance,Telecoms | 3- 6 m | Budget: $500K-$5M | Team: 5 - 20 | PMI Worked for Siebel Professional Services division. Later purchased by Oracle. • Technical consultant & project strategy advisor in the UK & BENELUX - a highly client facing role. • Fully accountable for the achievement of all client’s business objectives & expected ROI. • Over a dozen successful Siebel CRM rollouts for Pharma, Banking, Finance, Insurance & Telecom clients. • Managed & advised on the install, customisation, rollout & infrastructure needs for corporate clients, working in partnership with major integrators ( Capgemini, Accenture, Siemens etc. ). • Hands-on installation, optimization, development & customisation work. • Risk management was key to project success, initiated all necessary actions to deal with risks & issues.

DWS Australia

2012 January - 2013 January

Consultant - Agile Project Manager & Scrum Master

Brisbane , AUSTRALIA

Airline & Banking | Durations: 3 - 12 m | Teams: 4-15 | Scrum , Kanban, Jira, Rally. For a major Australian airline on a critical transformation from Amadeus to Sabre products, led several onshore & offshore Scrum development & testing teams on 4 projects. Internet Booking Engine & integration with internal services. IBE mobile web site & mobile app development (iOS, Android, BB, WP8). Reorganized E-Learning teams to use Kanban methods to increase courseware output. All Go-Live targets achieved. Also ran 2 Scrum teams developing BPM banking solutions. Extensive JIRA customisation to support teams.

IBM Global Services

1997 January - 1998 April

Consultant Software Development Project Manager

UNITED STATES

2 Projects – B2B, Banking | Duration: 12 m | Dev Budget: $5M+ | Team: 30+ | IBM methodology High pressure 24/7 Silicon Valley hands-on role leading Java, C++, Lotus Notes & Web projects. Rapidly re-motivated & re-organized teams to deliver IBM B2B releases & the Integrion Internet banking middleware platform used by 60% of US Internet banking. • Development Manager on a major multi-million dollar IBM B2B project. • Managed Lotus Notes & Web developers, analysts, technical writers. 30+ staff at peak in virtual teams & clients worldwide - good communications & task tracking were key to success. • Rapidly re-motivated & re-organised team to successfully deliver releases in 13 languages. • Led a C++ development and test team of 20 staff, on a $20 M project producing a common Internet banking middleware platform utilized by the majority of retail banking in North America (Bank of America, Nations Bank, etc ).

Freelance

2003 December - 2004 December

Technical Project Manager

BENELUX , SPAIN

Leisure & Telecoms | 1- 3 months | Budget: <=$100K | Team: 2-9 | Agile in client’s governance model * Software house for leisure & mobile applications - Java, SQL Server, .NET & mobile technologies. * Led onshore team & offshore sub-contractors undertaking bespoke software development. * Hands-on Java and Web Development * Introduced Agile project methodology, implemented MS Project Server 2003.

Harvey Nash Switzerland

2014 April - 2014 October

Scrum Master (SAFe Scaled Agile Framework)

Zürich , SWITZERLAND

Scrum Master – Agile PM – Contract - Harvey Nash, Switzerland 04/2014 –11/2014 Banking, Treasury | Team: 7 | Scrum, Scaled Agile Framework, JIRA customization. Scrum Master for a specialist team at Credit Suisse undertaking Treasury Data Warehouse & global Liquidity Reporting developments (Informatica, Java, Oracle, PL/SQL, Control-M, OBIEE) . Customization of JIRA & SAFe Scaled Agile practices to best suit their reporting needs. Advisor to PMO staff on best practices in Agile reporting.

MarchFIRST (US Web/CKS)

1998 April - 2001 March

Project Manager & IT Architect

SPAIN

6 Projects- HR, Telecoms | 2 - 6 months | $200K-$2M | Team:3–15 | RUP, Waterfall, PMI Responsible for Microsoft .NET, Java, SAP & Siebel CRM projects for clients across Europe. Development Manager for European development HQ of the worlds leading HR company. • Responsible for Microsoft .NET, Java, SAP, Siebel CRM projects for HR, Insurance & construction clients across Europe. • Founded Project Support Office, PMI Methodology. Trained staff in best practices & re-organized business processes. The result was greater project control, cost savings, productivity gains & raised quality. • Regular status report presentations at corporate level. MarchFirst was a major consultancy employing 10,000 staff worldwide, bankrupted by the dot com crash.

PROJECTS

Skills

  • Software Project Management
  • Scrum
  • SDLC
  • Requirements Analysis
  • Business Process
  • Change Management
  • Software Development
  • Requirements Gathering
  • Integration
  • ITIL
  • Project Management
  • Program Management
  • .NET
  • PMP
  • Agile Methodologies
  • Agile Project Management
  • Business Analysis

EDUCATION

  • TEESSIDE UNIVERSITY

    1986-1987

    Master of Science (M.Sc.), Information Technology

  • University of Surrey

    1983-1984

    Master of Science (M.Sc. PgD.), Radiation and Environmental Protection, Postgraduate Study

  • Newcastle University

    1980-1983

    Bachelor of Science (B.Sc.), Zoology, Honours 2:1

CERTIFICATION

  • Certified Scrum Master
  • Scrum Alliance
  • Starting 2007