PROFILE

SUMMARY

A very capable Senior IT Program & Engineering Manager and a Certified Scaled Agile Practitioner with diverse experience in delivering enterprise software systems in e-commerce platforms, on-line retail, market place, logistics; ERP, CRM, Financial Apps to Global clients and fortune 500 companies

Strong inside-out cross functional and cross cultural experience of leading large projects/programs in distributed Agile global delivery model using a pragmatic combination of Scrum, Kanban, XP and others

New product vision, strategy, definition, delivery, Support
Great understanding of E-Commerce Application Stack, Integrations and Dependencies. Driven Concept to Cash delivery of critical cross functional e-Commerce Projects|Programs in Oracle ATG and custom Web development in J2EE and .NET. Extended support to those project with Service Management as well.
Lead all aspects of the program’s end to end activities and be single point of contact for all program updates.
Manage program schedules, identify and managing risks, change management, communication and stakeholder management.

Excellent practical understanding of Enterprise Agility and Scaled Agile Frameworks like LESS and SAFe . Have used a pragmatic combination of Scrum, Kanban, XP and others to drive great results.

Championed adoption of customized Agile delivery model across various delivery programs.
Consulting and guiding delivery process and measurement using practices and techniques from Scrum, Kanban and Lean

An impassioned Leader who mentors and build strong Agile Teams to unleash its full potential and be Self-Organize

International experience of managing multiple relationships and engagements with global clients and distributed Agile teams in US, UK, Japan, Korea, China, Srilanka, China, Singapore & Switzerland.

Specialities:
- Continuous delivery to build software faster bringing together best Engineering practices.
- Control total cost and time to market of the product being in cost targets

EXPERIENCE

Tesco Technology

2012 November - Present

Senior Manager (IT Programs & Engineering) & Agile Expert

Bengaluru , INDIA

•Manage & Control the development and delivery of integrated large organization-wide multi-track Agile programs | projects of Tesco online retail business across UK and India •Leading the Scaled Agile Adoption (as Agile Program Manager| Release Train Engineer) for Pilot projects between Bangalore and UK for multiple teams. •Work closely with Engineers and Architect during Architectural Runway meetings, Sprint & Release Planning and get the best technical designs and approach for the forthcoming Sprints for the teams. •Work closely with Product Owner to ensure top 20% -30 % of PBIs are sprint ready and MVP/MMF are called out in the backlog – it has helped the on-time delivery of 10 major releases in last 12 months. • Engage with other teams in the Agile Train to identify dependencies, existing components and technologies that can be leveraged to achieve the Sprint and Release goals • Lead BIG room Release planning to ensure Backlog Grooming has happened properly and INVEST criteria are met for the Product Backlog Items. •Define the annual Calendar of Sprint ,Product Increment & Release Planning. Consolidate the team Sprint objectives, track them against Release level Objectives and publish related metrics. •Participate and facilitate Sprint Planning meeting for the teams in my Release Train ensure the sprint goals are properly defined and help PO to measure it in Agile Release Train Metrics. •Own customer experience for deliverables: Drive program level continuous improvement via Inspect and Adapt workshops and constant demonstration of Kaizen mind - increase team productivity by 16% and delivery quality by 22% •Encourage team and program level quality initiatives like Continuous Integration,Refactoring, Pair-programming, Test First etc. •Contribute to Community practice like Agile Center of Excellence, Scrum Practices, Scaling Agile and Agile Program Management. •Coach teams on Agile. • Synchronize utilization of shared resources like DevOps, Acrhitects Ux etc.

Sapient

2007 October - 2008 December

Program Manager

Gurgaon , INDIA

- End to end program management for web financial system for highest revenue generating account of Sapient - Managed onsite /offshore team being onsite at client head quarter. - Release and Sprint planning, Reviews and RFetrospectives, release execution, running requirement workshops with product manager and other SMEs Primary Accomplishments: - Introduced centralized Dash Board to report project metrics, activity progress and write performance narratives

Dell

2009 January - 2010 January

Sr. Advisor Project and Product Management

INDIA

- Requirement analysis, interact with the client, get with a crystal clear understandings of the client expectations as well as set the correct expectations on solution/scope/deliverable. - Risk Analysis taking into consideration internal resources, requirement for each project in terms of : People, Skills and Scope Creep - Understand client's exact need and communicate the same objectively to the development team. Also he would be responsible for: Sizing the Scope and Customer Relations Management. - Ensure that the delivery is within the established quality standards as well as pass the test of ATP, UTP - Analyze the business requirement, suggest solutions for same and furnish. qualified inputs to the delivery team on Estimations , Scope.

Dell

2010 February - 2012 November

Senior Agile Project Manager | SCRUM Master

Bangalore , INDIA

o Managing IT projects/programs for Dell E-Business products supporting www.Dell.com, a class-I E-Commerce application o Managing a remote/geographically dispersed team members to deliver 6 - 7 releases/year. o Construe program goals, set program schedules, and helps to manage resources to achieve successful product releases. o Handle project initiation, communication planning, issue/risk identification and mitigation, budget tracking and retrospectives. o Organize product requirements, bug fixes and other enhancements into a cohesive Release Plan. o Plan team size and structure based on size of the release and PDLC phase. o Manage change partnering with teams to ensure timely right decisions are made, appropriate communication occurs and plans are intelligently adjusted o Collaborate with cross functional groups like Test, Business Teams, Legal, App. Support etc. to coordinate engineering processes and ensure timely release delivery. o Coordinate and communicate with project stake holders to set and manage expectations on scope, quality and schedule. o Track and report the program status, project issues project metrics to senior management and other Project Stakeholders o Work as primary conduit and initial point of escalation for engineering, QA and major stakeholder o Actively lead resolution of project issues and roadblocks faced by the engineering team o Act as primary gate keeper for changes to project scope/ scope creep, timeline, or resources o Understanding of Project Management Institute (PMI) Methods for Project Management and SCRUM.

PROJECTS

Skills

  • SDLC
  • Vendor Management
  • Solution Architecture
  • CRM
  • Integration
  • Pre-sales
  • Scrum
  • Service Delivery
  • Agile Methodologies
  • Agile Project Management
  • E-commerce
  • Cross-functional Team Leadership
  • Project Management
  • Program Management
  • Software Project Management
  • Business Analysis
  • Requirements Analysis
  • Business Process
  • Software Development
  • Requirements Gathering
  • Global Delivery

EDUCATION

  • Institue of Management Technology (IMT), Ghaziabad

    2003-2006

    Masters in Business Administration, Dual in Informaiton Technology & International Business and Marketing

  • CMC

    1997-1998

    Post Graduate Diploma in Computer Application (PGDCA), Computer Programming, Specific Applications, Data base, Networking

  • Institute of Management Technology, Ghaziabad

    2002-2005

    Master of Business Administration (MBA), IT and International Business

CERTIFICATION

  • Certiified Scrum Master
  • Certified SAFe Agilist
  • Certified Scrum Professional
  • ICAgile Certified Professional
  • Disciplined Agilist-Yellow Belt